Happy Labor Day!

/in , , , /by

Happy Early Labor Day everyone!

I received a well-written email from a potential provider this week asking for some of my time.

I ignored it.

The CEO sent another email and I responded. We went back and forth and I agreed to a demo.

After I agreed to a demo, he emailed me 4 questions, which I graciously answered.

The calendar invite was sent out, I accepted it and thought I wouldn’t hear from them until the scheduled time.

WRONG!

The CEO’s direct report then reached out to me asking me to fill out a 2-minute survey.

I get what he was trying to do but it was a bit too much, especially when they reached out to me initially.

I politely declined the survey and shared with him I had already answered the CEO’s 4 questions.

Folks, don’t over qualify your prospects and don’t make them jump through several hoops! Especially when you made the first contact.

Now if I had originally reached out to this company FIRST, I would understand them wanting additional information before moving forward so they didn’t waste their time or they could assign the appropriate rep.

Make the buying decision experience as smooth and easy as possible.

And if you pre-researched your prospect in advance, you shouldn’t have to ask several questions once they agree to a demo.

Wait for the discovery call to ask these questions when you can chat live with them, not via email.

Have a great holiday weekend!

I’m Ray Ruecker with Connect 5000! Cheers!

Aloha from Hawaii!

/in , /by

Just kidding!

I’m actually sitting in my office back in Kansas City!

Happy August everyone! My, how time flies!

7 months down, 5 more to go!

From July 20 – 28, I was in Hawaii for my father in law’s retirement party/family reunion.

It was nice to get away and hit the ocean and beach but nice to come back as well.

Getting up at 3:30 am doesn’t qualify as vacation nor does overnight flights where you can’t sleep on the plane.

While I was on the island, I reached out to an old client of mine. She lives on the island, her CEO lives in San Francisco and the rest of the company works remote all over the United States.

This company was a client for 3 months and I knew I’d never be any more closer geographically than my visit so we connected, had lunch on the waterfront and had a great time.

My purpose for visiting with her was more personal than professional and I wasn’t looking to gain more business from her. Just a nice, casual lunch. We had spoken via phone countless times but never met in person.

It was great! I encourage you to reach out to past and present clients if you’re in the vicinity and get out of your routine and comfort zone.

I’m Ray Ruecker with Connect 5000. Happy almost fall everyone!