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Shaving My Head and Sales Positioning

April 18, 2016/in Cold Calls, Prospecting, Sales /by Ray Ruecker

I have a confession to make.

I am bald.

BUT, I’m bald voluntarily. I started shaving my head in 2000 and am thankful I have a decently shaped head with no scars or nicks anywhere. I give credit to Bruce Willis who made being bald cool and in fashion.

Typically I get my head shaved every 10 days. I usually go to Great Clips and it cost between $5 – $14 depending on if I have a coupon or not. They serve the masses and Great Clips is not for everyone. My hairdresser, Carol, rocks and I request her every time I visit. She does excellent work and is a pro. After I get my head shaved, I go home and shower and get all the little hairs out and it’s highly convenient since it’s about 2 miles away. It’s very obvious who Great Clips targets as their customer.

Recently I received a complimentary hair cut coupon and decided to use it at The Gents Place in Leawood Town Center. I made an appointment and showed up. I get there, check in and the gal behind the desk offers me something to drink. Then she comes around and takes my jacket and puts in a locker and hands me the key. I finally get called to my hairdresser and as you may tell, this place caters to Leawood middle to upper class business men. It has a pool table and spa rooms and locker rooms and even a bar for members. Top notch and it definitely caters to a high end clientele.

I got my head shaved, massaged, rinsed, washed and completed with a hot towel service. I’ve never had that before and it felt great. Normal cost was $45 or so and I tipped my hairdresser and left.

So as a sales organization, who do you cater to? Who’s your ideal client?

Is it targeted towards anyone or do you have someone specific in mind?

Target everyone and you sell to nobody.

Is your product or service targeted to the masses out there like Great Clips?

OR

Do you have someone specific in mind with a certain income level, profession, geography, or type of business?

Take a few minutes and reflect on your ideal client. Do you have several transactions with small dollar amounts or fewer transactions with higher dollar amounts.

Happy Monday!

https://connect5000.com/wp-content/uploads/2015/02/blog-pic-12.jpg 360 640 Ray Ruecker https://t1l.b45.myftpupload.com/wp-content/uploads/2023/08/Connect-5000_Logo_Final-300x73.png Ray Ruecker2016-04-18 14:48:372016-07-09 22:23:41Shaving My Head and Sales Positioning

Persistence pays off: A short story

April 4, 2016/in Cold Calls, Prospecting, Sales /by Ray Ruecker

Hello everyone!

Back in December of last year, I called on a $100M plus publicly traded software company in California near San Francisco.

I called the CEOs office and his assistant directed me to a certain Senior VP. I referenced the assistant’s name and proceeded to call the SVP.

I left 5 voicemails and 5 emails over 5 weeks and closed the task in Salesforce.com. The next day he called me back and we had a short discussion. They have an inside sales team but were interested in training and that my timing was good. He asked when I was available and asked if I could come out in the next 2 weeks. I said yes and he said to call him in 2 days.

2 days later I called him back and got his assistant. She explained that it was a no go for the next 2 weeks after I told her why I was calling. There also was a reorganization going on and it was being tabled. And the SVP’s wife was having a baby any day.

Boo I thought! So she said to call in March. I thought I was being blown off. I figured I have nothing to lose by following up. Q2 got moved to Q3.  When I finally connected live with the SVP’s assistant, she said that it was no longer her boss’s decision and to call the CMO. She mentioned that the CMO had requested info from the SVP that I sent by snail mail earlier that year.

So I reached out to the CMO a few times and referenced the SVPs name. He finally responded and we finally spoke by phone and I gave an overview of my training  workshops I conduct for companies nationwide.

Long story short, we agreed t o terms and I flew out last Wednesday, conducted the workshop with 9 of the inside sales reps on how to make outbound prospecting calls and put a system in place for future use. And I also got paid 4 figures for the day.

I share this not to brag but to encourage you.  It was an 8 month sales cycle total. Can you relate? Half the battle of sales is persistence and follow up.

If your sales team needs training on how to effectively prospect and make outbound calls, please don’t hesitate to contact me.

I’m Ray Ruecker with Connect 5000.

https://connect5000.com/wp-content/uploads/2015/02/blog-pic-18.jpg 450 600 Ray Ruecker https://t1l.b45.myftpupload.com/wp-content/uploads/2023/08/Connect-5000_Logo_Final-300x73.png Ray Ruecker2016-04-04 19:10:472016-07-09 22:31:29Persistence pays off: A short story

Sample Voicemail #5 While Prospecting or Cold Calling for Sales

March 28, 2016/in Cold Calls, Prospecting, Sales /by Ray Ruecker

Happy Monday everyone!

Here’s the final installment of my series unofficially titled “Sample Voicemails While Prospecting or Cold Calling for Sales”.

Here’s the 5th voicemail that I use:

“Hello _____ Ray Ruecker with Connect 5000. I don’t know if you’re currently evaluating _____, but if you are, I can offer you some insights in less than 15 minutes to help you make a better decision, whether that’s with us or not. If you are please call me back at _____. Again my phone number is _____.”

My _____ is lead generation services. What’s yours?

So assuming you’ve left 5 voicemails and 5 emails that resemble your voicemails you just left over 5 weeks, you’ve now made 10 touches.

Remember, it takes 8 to 10 touches to get a hold of a sales prospect. Most sales reps make 1.7 attempts and then give up according to Insidesales.com.

If they don’t respond, move on and circle back with them 6 months later.

I’m Ray Ruecker with Connect 5000. Best of luck!

https://connect5000.com/wp-content/uploads/2016/03/voicemail1-scaled.jpg 1707 2560 Ray Ruecker https://t1l.b45.myftpupload.com/wp-content/uploads/2023/08/Connect-5000_Logo_Final-300x73.png Ray Ruecker2016-03-28 14:12:372023-09-08 20:51:32Sample Voicemail #5 While Prospecting or Cold Calling for Sales

Sample Voicemail #4 While Prospecting or Cold Calling for Sales

March 21, 2016/in Cold Calls, Prospecting, Sales /by Ray Ruecker

Here’s sample #4 for your use to tailor for your own company:

“Hello _____, Ray Ruecker with Connect 5000. I’m following up on an email I sent your recently. We generated over 120 meetings in 6 months for a company like yours. If your sales reps struggle setting up meetings with new prospects, please call me back at _____. Again my phone number is _____.”

For your company, explain what your accomplished in 1 sentence. If you can’t you need to refine your message.

Other samples:

“We lowered a company’s turnover rate by 5.6% in 7 months for a company like yours. If this is a current challenge and priority for you, please call me back at _____.”

“We reduced a company’s inventory expenses by 8.9% over 9 months for a company like yours. I don’t know if you’re currently evaluating services like this, but if you are, please call me back at _____.”

Don’t use round numbers. It’s too salesy and too slick. Use real metrics. They come across as more believable!

Hope this helps folks!

 

https://connect5000.com/wp-content/uploads/2016/03/voicemail2-scaled.jpg 1707 2560 Ray Ruecker https://t1l.b45.myftpupload.com/wp-content/uploads/2023/08/Connect-5000_Logo_Final-300x73.png Ray Ruecker2016-03-21 14:50:272023-09-08 20:52:09Sample Voicemail #4 While Prospecting or Cold Calling for Sales

Sample Voicemail #3 While Prospecting or Cold Calling for Sales

March 14, 2016/in Cold Calls, Prospecting, Sales /by Ray Ruecker

Here’s another voicemail sample you can tweak for your own offering:

“Hello _____, Ray Ruecker with Connect 5000. I’m following up on an email I sent you recently. We generated a sales call for a client that resulted in a $27M new contract 7 months later. Please call me back and I’ll share how we did it at _____.

Couple of notes:

1. People love and remember client success stories.

2. The story must be true.

3. Offer to get the prospect in touch with the client you’ve had success with. It’s like having references. Offer them before the prospect asks for them.

I’m Ray Ruecker with Connect 5000. This is the 3rd voicemail sample with 2 more to go!

https://connect5000.com/wp-content/uploads/2016/03/voicemail3-scaled.jpg 1707 2560 Ray Ruecker https://t1l.b45.myftpupload.com/wp-content/uploads/2023/08/Connect-5000_Logo_Final-300x73.png Ray Ruecker2016-03-14 15:11:222023-09-08 20:54:01Sample Voicemail #3 While Prospecting or Cold Calling for Sales

Sample Voicemail #2 While Prospecting or Cold Calling for Sales

March 7, 2016/in Cold Calls, Prospecting, Sales /by Ray Ruecker

Here’s another voicemail sample you can tweak for your own offering:

“Hello _____, Ray Ruecker with Connect 5000. Most companies really struggle with ____. I’ve got some ideas that have worked real well for others in your industry. Once client achieved _____. If this of interest, let’s set up a time to talk at _____.”

Short, sweet and to the point. It arouses curiosity without spilling the beans in the message. Hope this helps.

 

https://connect5000.com/wp-content/uploads/2016/03/voicemail5-scaled.jpg 2560 1707 Ray Ruecker https://t1l.b45.myftpupload.com/wp-content/uploads/2023/08/Connect-5000_Logo_Final-300x73.png Ray Ruecker2016-03-07 22:13:182023-09-08 20:54:28Sample Voicemail #2 While Prospecting or Cold Calling for Sales

Sample Voicemail #1 While Prospecting or Cold Calling for Sales

February 29, 2016/in Cold Calls, Prospecting, Sales /by Ray Ruecker

Hey everyone! I hope you’re having a great year so far.

I’ve been asked several times by people on what to say if they have to leave a voicemail when prospecting or cold calling for new business.

Before I call someone, I tend to send an email first. Some people prefer to communicate by phone, others prefer to communicate by email.

Here’s my first voicemail that I will leave a prospect:

“Hello ____, Ray Ruecker with Connect 5000. I’m following up on an email i sent you recently. I noticed your LinkedIn profile and thought it might make sense to talk. Please call me back at ____. Again that number is ____.”

(This is assuming your prospect has a LinkedIn profile of course.)

The voicemail is short, sweet and to the point and hopefully arouses curiosity. I also want the prospect to go to his or her email and look for my mine as well. Sometimes when you send an email and the person is no longer there, it doesn’t always bounce back. Sometimes the person’s automatic responder will be on with their signature and direct phone number which is helpful so that you don’t have to call the main number and get screened out by the gatekeeper. You can leave a voicemail directly with the prospect.

Hope this helps. I’ll send out another sample soon. I have 4 more samples to share.

I’m Ray Ruecker with Connect 5000.

 

https://connect5000.com/wp-content/uploads/2016/03/voicemail6-scaled.jpg 2560 1707 Ray Ruecker https://t1l.b45.myftpupload.com/wp-content/uploads/2023/08/Connect-5000_Logo_Final-300x73.png Ray Ruecker2016-02-29 14:03:092023-09-08 20:54:59Sample Voicemail #1 While Prospecting or Cold Calling for Sales

3 Great Opening Questions on a Sales Call

February 22, 2016/in Cold Calls, Prospecting, Sales /by Ray Ruecker

I came across this recent blog post by Mike Weinberg who I follow on Twitter and read his book a few years ago.

Here it is:

One of My Favorite Probing Questions: I am Just Curious, Why Did You Invite Me in?

Key takeaway: After you’ve gotten a meeting with a sales prospect and have exchanged pleasantries, ask this:

“I’m just curious, why did you invite us in to visit with you?”

THEN, shut your dang mouth and no matter how awkward and quiet it is, be patient and wait it out.

If the prospect says ” “You’re kidding, right? You’ve been beating down this door for a year — phone calls, voicemails, birthday cards, referrals. I finally relented just so you’d stop.” 

Your response should be something like ““Yup, it took some pretty serious effort to get you to agree to visit with me. But you still invited me in. So what’s going in your world that you decided it was worth your time to meet with me? And what would you like to get out of our conversation today?”

If that doesn’t work try these other 2 opening lines:

1. “Mr. Prospect, you’re a busy person and get contacted from people like me all the time. What prompted you to respond to us.”

OR

2. Mr. Prospect, was there a compelling event that prompted you to respond to us?”

Hope this helps! I’m Ray Ruecker with Connect 5000.

https://connect5000.com/wp-content/uploads/2016/07/blog-pic-22.png 630 1200 Ray Ruecker https://t1l.b45.myftpupload.com/wp-content/uploads/2023/08/Connect-5000_Logo_Final-300x73.png Ray Ruecker2016-02-22 13:45:122016-07-09 22:51:003 Great Opening Questions on a Sales Call

3 Social Media Figures I Found Interesting

February 15, 2016/in Cold Calls, Prospecting, Sales /by Ray Ruecker

I’m curious to how many sales can be traced directly back to blogging.

The challenge is that many small business owners aren’t going up against the competition mainly but I would say against lots of social media noise.

I did some quick research and here’s what I found.

1. There are about 300 million LinkedIn profiles.

2. There are 1.28 billion Facebook users

3. In the United States alone, there are 31 million bloggers.

That’s a lot of noise and social media to compete with!

Unless you have major marketing and advertising dollars, how do small firms compete?

Does blogging have a measurable return on investment that some companies put a lot of time effort into?

I’m interested in hearing from you!

I’m Ray Ruecker with Connect 5000.

https://connect5000.com/wp-content/uploads/2016/07/blog-pic-25.jpg 840 1260 Ray Ruecker https://t1l.b45.myftpupload.com/wp-content/uploads/2023/08/Connect-5000_Logo_Final-300x73.png Ray Ruecker2016-02-15 21:52:432016-07-09 22:53:443 Social Media Figures I Found Interesting

What I’m loving this month!

February 8, 2016/in Cold Calls, Prospecting, Sales /by Ray Ruecker

I subscribe to the magazine Fast Company and they periodically interview people and one of the categories is “What I’m Loving This Month” and the person shares whatever it is.

I’m an avid reader and have a Nook that I get a lot of reading done on at a cost effective rate.

Here are 3 books on failure that I’m currently reading:

“Bouncing Back” by Bill Bartmann

It’s an autobiography of an entrepreneur who went from high school drop out to billionaire.

“The Upside of Down” by Megan McArdle

Another book on failure.

“Failing Forward” by John Maxwell

Another book on failure.

You may be thinking this is morbid and depressing. Actually it’s not. As a small business owner and entrepreneur, we are going to experience more failures than successes and more “no’s” than “yes’s”.

I find these books motivational and inspiring and knowing that I’m not alone in my journey.

Check them out and read them if they interest you.

I’m Ray Ruecker with Connect 5000. Happy reading!

 

https://connect5000.com/wp-content/uploads/2016/07/blog-pic-26.png 996 700 Ray Ruecker https://t1l.b45.myftpupload.com/wp-content/uploads/2023/08/Connect-5000_Logo_Final-300x73.png Ray Ruecker2016-02-08 14:27:472016-07-09 22:54:41What I’m loving this month!
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